i2 Agency (also operating as Integrity Insurance) and our licensed agents (collectively, "i2 Agency," "we," or "us") respect and value your privacy. This Privacy Policy explains our online and offline information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can opt-out of a use or correct or change such information.
This Privacy Policy applies to information that we process from or regarding our current, prospective, and former clients, website visitors, referral partners, and agents in the course of our business, including on our website i2-agency.com (our "Website"), through our referral funnel at go.i2-agency.com, by phone, texts, or in-person, and any other online offerings that link to this Privacy Policy (collectively, the "Services").
This Privacy Policy does not apply to information collected by any third party, including insurance carriers, through any application or content that may link to or be accessible from our Services.
The types of information we collect about you depends on the nature of our relationship with you and the requirements of applicable law. We collect or obtain the following categories of personal information:
We collect personal information from you directly when you:
If you were referred to us by a healthcare provider, senior center, employer, or other partner organization, we may receive your name and basic referral information from that partner. We do not receive your medical records or detailed health history from referral partners.
When you visit our website or funnel pages, we may automatically collect information including your IP address, browser type, pages visited, time spent on pages, and the source or partner that referred you. We use this information to improve our services and understand how people find and use our website.
We use cookies and similar technologies for this automatic collection. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
We use the information we collect to:
Upon opting in, you agree to receive SMS messages from i2 Agency including appointment reminders, insurance plan information, follow-up messages, and event notifications. You can opt out at any time by replying STOP to any message from us, or request more information by replying HELP or contacting us at support@i2-agency.com. Message frequency varies. Message and data rates may apply.
Your SMS opt-in and phone number are never shared with or sold to third parties for marketing purposes. Your consent to receive text messages will not be shared with any third party.
We do not sell your personal information. We may disclose personal information in the following limited circumstances:
The above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You have the right to:
We will not discriminate against you for exercising any of these rights. To submit a request, email us at info@i2-agency.com or call (615) 527-8100. We will respond to verifiable requests within 30 days.
State consumer privacy laws may provide residents with additional rights regarding our use of their personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, correct, and opt-out of the sale of personal information. We do not sell personal information and have not done so in the past 12 months.
Residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia may have additional rights under their respective state privacy laws, including the right to request access, correction, deletion, and to opt-out of targeted advertising.
To exercise any of these rights, contact us at info@i2-agency.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All personal information is secured on controlled servers protected from unauthorized access using physical, technical, and organizational measures. Notwithstanding these measures, no transmission of information over the internet is completely secure. We cannot guarantee the absolute security of your personal information.
We retain personal information to achieve the purposes for which it was collected. In certain cases, we may need to retain personal information for purposes required under applicable law, for tax or audit purposes, or for other lawful purposes.
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@i2-agency.com and we will promptly delete it.
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will post the updated Privacy Policy on our website and update the effective date. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Privacy Policy, the ways in which i2 Agency collects and uses your information, or wish to exercise your rights under applicable privacy law, please contact us:
i2 Agency — Integrity Insurance
381 Riverside Drive, Suite 400
Franklin, TN 37064
(615) 527-8100
info@i2-agency.com